3.3.2.1 Start Premise Based Service : Start Premise Based Service Detailed Process Model Description : 3.5 Highlight Exceptions

3.5 Highlight Exceptions
Reference: Start Premise Based Service Process Model - Page 2 for the associated business process diagram.
Group:
Actor/Role: CC&B
Description: The background process, SAACT, Service Agreement Activation, periodically verifies whether or not Service Agreements can be activated. CC&B creates an exception processing record for each Service Agreement with the Service Agreement's effective start date less than the current business date and with missing or incomplete information. The Service Agreement may also be manually activated. A separate background process creates To Do Entries for Pending Start/Stops that are older than a configured date. To Do Type and To Do Roles must also be configured.
Process Names
Entities to Configure

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