3.3.2.1 Start Premise Based Service : Start Premise Based Service Detailed Process Model Description : 3.6.1.1 Investigate and Resolve Error

3.6.1.1 Investigate and Resolve Error
Reference: Start Premise Based Service Process Model - Page 2 for the associated business process diagram.
Group: Field Activity /Field Order Completion Process
Actor/Role: CSR
Description: Based on established business rules, the CSR or Authorized User investigates possible solutions or workarounds for the missing or incomplete information related to Service Agreement Activation or Field Activity Completion. The CSR or Authorized User enters this information in CC&B.

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